Better customer service.Lower costs.Real intelligence.
One platform for all your customer conversations. AI that responds in Thai, insights that drive decisions, costs that make sense.
Our Mission
To empower Thai e-commerce brands with AI for intelligent customer service that scales
Thai-First Expertise
We understand Thai language, culture, and how local e-commerce actually works. Built by locals, for local businesses.
Practical Results
No overcomplicated systems. We deliver solutions that work from day one and drive real business outcomes.
Innovation
We stay ahead of AI advancements to bring cutting-edge capabilities to Thai e-commerce brands.
Who We Are
Livid Intelligence combines deep AI expertise with local market knowledge to serve Thai e-commerce brands. Our team understands both the technology and the unique challenges of operating in Thailand's digital commerce landscape. We're building intelligent infrastructure that makes world-class customer service accessible and affordable.
Our Services
Comprehensive solutions tailored to your unique needs and goals
Livid Customer Service Suite
Unify LINE, Shopee, Lazada, and Meta into one intelligent platform. Manage all customer conversations from a single inbox with real-time performance tracking. Built to enable AI and give you complete visibility over your customer service operations.
Livid AI Agent Platform
Build custom AI agents that understand Thai language and your business. Automate responses, reduce costs by 80%, and customize workflows to fit your needs. Create your own AI-powered customer service team without the complexity.
AI Readiness Consultation
Expert guidance from digital transformation specialists to assess your readiness and build the foundation for AI implementation. Whether you're exploring AI or unsure where to start, we help you understand what AI means for your business and create a practical roadmap forward.
Implementation & Integration Services
Complete platform setup, custom integrations, team training, and ongoing support. Our team of experts from top consulting firms ensures smooth implementation tailored to your timeline and requirements. We handle the technical complexity so you can focus on your customers.
Why Choose Livid?
We combine expertise, innovation, and dedication to deliver exceptional results
Built for Thai Business
AI that truly understands Thai language, context, and customer expectations. Not a translated foreign product—built from the ground up for how Thai customers communicate.
Seamless Local Integration
Native integrations with LINE, Shopee, Lazada, and Meta—the platforms your customers actually use. One unified system for all your Thai e-commerce channels.
Thai Market Focus
Designed for the unique challenges of Thai e-commerce operations. We understand local business practices, customer behaviors, and regulatory requirements.
Fast Implementation
Start serving customers better in days, not months. Our streamlined setup process means you spend less time on configuration and more time on your business.
Let's Work Together
Ready to start your next project? Get in touch with us today
Ready to Get Started?
Join us and our selected partners. Let's discuss how we can help you transform your customer service with AI.
- Free initial consultation
- Custom solutions tailored to your needs
- Ongoing support and partnership